What is NG911?

In 2021, over 317,000  9-1-1 calls were placed in Wyoming with six counties reporting that 682 texts to 9-1-1 were received. In Wyoming there are 32 Public Safety Answering Points (PSAP) and the Wyoming Highway Patrol Dispatch Center that serve the citizens of Wyoming.

All areas of the state are served by 9-1-1 or E9-1-1. All control over 9-1-1 operations rests at the local or county level. Local governments maintain all PSAP equipment and software.

As the transition to Next Generation 911 (NG9-1-1) moves forward, the State will be responsible for overall NG9-1-1 coordination, however, control will be retained locally. The coordination will be sustained by working closely with local representatives on workgroups focused on Geographic Information Systems (GIS) and Technology relevant to updating the 9-1-1 infrastructure to improve public emergency communication services.

NG9-1-1 is an upgrade of services based on technology upgrades that will enable the public to transmit text, images, video and data to the PSAP. 


Contact Information

For more information, please contact:

Troy Babbitt
WYDOT Chief Technology Officer
State 911 Coordinator
(307) 777-4484

Aimee Binning
911 Planning Coordinator
(307) 777-4064