Professional Services Division

The WYDOT Professional Services Division comprises Management Services, Internal Review Services, Civil Rights, Public Affairs, Office Services, Human Resources, Strategic Planning, Employee Safety and Training Services. This group of professionals work tirelessly to enhance internal functions, ensuring the rest of the agency is connected, compliant, transparent and fully supported. Running an agency of this scale demands significant behind-the-scenes effort, requiring meticulous planning, comprehensive training, seamless organization, open communication, and extensive documentation for smooth operation. This workforce is unique in how their roles significantly impact every area of agency performance and positively shape public perception. Given their internal and external influence, these individuals maintain a high level of integrity and respect in all interactions. While their program-specific roles differ, their common passion lies in crafting and delivering exceptional resources to their customers. To push the boundaries of service excellence, the Professional Services Division drafted a strategic plan focused on innovating efficiencies, enhancing customer service, and keeping WYDOT core values at the forefront of their relationships and products.